Delivery Terms ans Conditions
Is delivery free of Charge?
Delivery Charges for Ireland including Northern Ireland
Free delivery is applied to checkout totals over €400.00
Checkout totals below €30.00 a €10.00 delivery charge will apply
Checkout totals with a price range between €30 and €199.99, €10.00 delivery charge will apply
Checkout totals with a price range between €399.99 and €200.00, €20.00 delivery charge will apply
Checkout totals with a price range above €400 Delivery is free of charge (Rep.of Ireland and Northern Ireland Only)
Delivery Charges for United Kingdom
€90.00 delivery charge is applied to checkout totals over €400.00
Checkout totals with a price range between €399.99 and €200.00, €115.00 delivery charge will apply
Checkout totals with a price range below €200.00 , €30.00 delivery charge will apply
When will I receive my delivery?
When you have complete your order and payment has been made, We will make contact with you via email or telephone that same working day to arrange delivery (orders placed after 5.30pm will contacted the next standard working day)
The amount of time it takes for us to prepare your order for shipping. This typically takes 1 – 2 days however, some orders may be shipped that same while some orders may take up to 5 days.
If the item is out of stock we inform you of a estimated delivery time.
Delivery for parcels under 30kg will be made by van an driver, large parcels and grates will be made by truck. For large grates the address must have a flat surface (ie. Concrete of Asphalt) Please note the courier will not place goods inside your home.
How many attempts will be made?
One attempt is made at delivering your goods, if the delivery of your goods was unsuccessful the goods will return to the couriers distribution center, In which time, we will have a short window to contact you to arrange next day delivery, this may incur extra delivery charges, If next day delivery is not possible the goods will return to our warehouse and a refund less delivery charges may be made (Restocking Fees may apply), or a new delivery date plus delivery charge can be arranged.
Please note on Bespoke orders no refunds are given.
What am I responsible for upon delivery?
Examine your order upon delivery to ensure that there are no visible signs of damaged, missing or incorrect pieces. In the event that there are missing, damaged or incorrect packages, please contact us on 074 9124144.
Do not sign for damaged or missing goods as we cannot be held responsible after goods that have been signed for, any damages reported after signatures have been made may not be replaced free of charge.
What additional fees may apply?
There may be circumstances that require additional payment by you if the conditions mentioned have not been met.
[For example, if you need to change the delivery address and your order has already been shipped, etc.]